Started working with a Portuguese HVAC company on custom software. They needed something that fit how they actually worked—not an off-the-shelf system that would force them to change their processes.
The Problem with Generic Software
ERP systems promise to handle everything. In practice, they force businesses to adapt to the software instead of the other way around. For a specialized company with decades of refined processes, that’s backwards.
Our Approach
Bespoke software. Desktop applications that integrate with their existing workflows. Software that adapts to the user, not the other way around.
This became the start of a long partnership—on and off over the years, building what they needed when they needed it.
What Came Next
Desktop apps. Web apps. Mixed solutions. Each iteration teaching us more about what it means to build software that truly serves its users.
The journey continues in later entries.